Privacy Policy

Effective Date: October 01, 2025

Last Updated: October 01, 2025

Side Up Design (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you

share with us.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact

us, or work with us.

1. Information We Collect

We collect only the information you voluntarily provide, such as:

- Name and business name

- Email address and phone number

- Project details, uploaded files, and related correspondence

We do not use analytics or tracking tools, and we do not automatically collect browsing or cookie data beyond

standard hosting logs.

2. How We Use Your Information

Your information is used to:

- Respond to inquiries and provide estimates

- Deliver requested design or training services

- Communicate about project progress and invoices

- Send occasional updates or newsletters (if you opt in)

3. Information Sharing and Disclosure

We do not sell, rent, or share your information with third parties except when required to:

- Complete work you’ve requested (e.g., with local printers)

- Comply with legal obligations or protect our rights

4. Data Security

We use reasonable safeguards to protect your data, but no system is completely secure.

5. Your Rights (California)

You may request access, correction, or deletion of your data by emailing hello@sideupdesign.com

6. Data Retention

We retain client information only as needed to provide services or comply with legal obligations.

7. Updates to This Policy

We may update this Privacy Policy occasionally. The “Last Updated” date will reflect the most recent version.

8. Contact

hello@sideupdesign.com

California, United States

Effective Date: October 01, 2025

By working with Side Up Design (“we,” “us,” or “our”), you agree to the following terms and conditions.

1. Project Start & Payments

- 50% deposit required to begin any project.

- Remaining 50% due after final revision is complete.

- No files or designs released until full payment received.

All payments are non-refundable.

2. Ownership of Work

Side Up Design retains ownership of all work until final payment is received.

Once paid in full, ownership transfers to the client. Clients manage their own GoDaddy or hosting accounts after

completion.

3. Revisions & Timeline

- One round of revisions included.

- Extra edits: $50/hr or $25 for small changes.

- Typical turnaround: 3–7 business days after all content received.

4. Training & Courses

Workshops and tutorials are non-refundable. Group reschedules are at our discretion.

5. AI Assistance Disclaimer

We may use AI tools to refine text or generate placeholder copy. Final review remains the client’s responsibility.

6. Liability Limitations

We are not responsible for third-party issues (GoDaddy, printers, etc.).

Liability shall not exceed the amount paid for the project.

7. Termination

If a project is cancelled early, the deposit is non-refundable. We may terminate work for non-payment or lack of

communication.

8. Indemnification

Clients agree to hold Side Up Design harmless for claims or losses arising from provided content.

9. Governing Law

These terms follow the laws of the State of California, United States.

10. Contact

hello@sideupdesign.com

California, United States